FAQs

Membership:

Can I trial your gym?
Day passes are available in the gym from €9. Although we do not offer free trials we will discount your membership by €9 Should you then decide to sign up to our Gym. Essentially a free pass. You will only receive this €9 discount following a day pass should you decide to join that same day. 

Can I pay monthly with bank account details?
The card you choose to join with will automatically be selected as your preferred method of payment. You can amend this at any stage by getting in touch by phone or email
You must have one default payment, which can be changed at any time.

How do I cancel my membership?
Please allow 72 hrs before your payment due date. You may inform your bank if you wish (this is not necessary), It can take a period of time before your bank writes to inform The Warehouse Gym of your wish to cancel. Therefore you must still cancel by contacting us directly ASAP

Can I get a refund if I purchase an annual membership?
Yes, If you join the gym and change your mind you are entitled to a full refund within fourteen days of joining provided that you inform info@warehousegym.ie by midnight on day 14 as per the distance selling rules.

What happens if my direct debit bounces?
You have the option to pay your outstanding monthly amount plus the additional bank charges of €1:33 within 72 hours (please note the €1:33 charge is not a penalty for your missed payment, the added charge we are automatically charged by the company that processed these payments).
(Your own bank may also charge you additional fees for unpaid monthly payments). You log into your online account to complete the payment by credit card or debit card. If you choose not pay the outstanding amount your membership will be automatically cancelled.

Can I pause my membership
Yes, if you let us know by email with 48 hours notice, you may freeze your account for €5 a month. Pausing is immediate and should be done ~72 hours in advance of your direct debit date, then €5 will deduct instead of your normal monthly rate.
To restart your membership just let us know again by email to resume your membership. Your normal monthly fee will be deducted on the date you resume your membership and your access will be reinstated immediately.

Annual members, option available to pause via email also.

Do you offer corporate memberships?
We offer a discounted membership for certain corporations around Galway. This same discount rates apply to students and OAP populations. For more information click here

Email info@warehousegym.ie for more details.

Facilities:

Do The Warehouse Gym offer classes?
The Warehouse Gym currently do not offer Classes. However, all our staff are fully qualified and we are more than happy to provide an induction upon sign up. You will also receive a free custom program design. Alternatively, you can check out our Personal training packages.
Do The Warehouse Gym offer car parking?
Yes, there is ample parking to the front of the gym. Parking is free of charge.
Does the facility include a sauna, steam room, or hot tub?
No. We are offering a high quality, exercise and gym facility only, with a no ‘frills and fuss’ approach. This allows us to give you a high value – low cost membership. Why pay extra for facilities you may not use?